About the BII People Conference 2024

The BII People Conference, held on 21st November 2024, delivered an exceptional gathering of industry leaders, innovative thinkers, and passionate teams committed to shaping the future of the hospitality sector. The evening was filled with insightful discussions, inspiring stories, and practical takeaways, making it a memorable and impactful event for all attendees.

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Highlights of the Event:

‍Attraction, Retention, and Beyond!

Dawn Lawrence and her expert panel of People leaders tackled one of the industry's most pressing issues: attracting and retaining top talent. Through honest conversations, they explored the challenges faced and celebrated successes in creating workplace environments where teams feel valued and motivated.

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Workforce – Harnessing Your Future Talent

A standout panel of rising stars shared how their careers in hospitality have evolved and the opportunities they’ve seized. Their stories emphasized the sector's potential for unlocking raw talent, offering insights into building authentic connections that foster team growth and success.

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Wellbeing Matters

Mental health and resilience took center stage as key leaders shared their personal experiences and strategies for prioritizing wellbeing in the workplace. The panel highlighted the critical importance of vulnerability, work-life balance, and fostering environments that support team resilience.

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Justine Lorriman’s Story

Justine Lorriman, the reigning BII Licensee of the Year, captivated the audience with her inspiring journey of transforming The Royal Dyche into a thriving, inclusive space for her community. Her passion and determination set a high benchmark for leadership and community impact in the industry.

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KAM Insight

Katy Moses of KAM Insight provided compelling data and fresh perspectives on recruitment and retention. Her presentation illuminated where the industry is succeeding and where there’s room for improvement, urging attendees to adopt innovative strategies to attract and develop the next generation of hospitality leaders.

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The BII People Conference 2024 was a true celebration of innovation, resilience, and community, sparking meaningful conversations and leaving attendees equipped with actionable insights to elevate their businesses and teams.

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